Return & Replacement Policy

Please read this policy carefully. After goods have been sent,  there will be No Refund for payment, except replacement for any damage goods, subject to approval.


The returned goods/products will be checked with the receipt together and the goods shall be in the good condition. The packaging shall be in original condition and original shipping container as received. If the goods/products has been used or damaged by the customer, there will NOT be any replacement. AV United Sdn Bhd will NOT be responsible if your shipment is lost during the return transit.


Once we have checked and confirmed the goods/products, customer will receive their replacement within 14 days (inclusive Satudays and Sundays) after the confirmation of replacement is qualified.

Please return your purchase to the following address:

AV United Sdn Bhd
3A-07, 3A-08 & 3A-09, IOI BUSINESS PARK
Persiaran Puchong Jaya Selatan
Bandar Puchong Jaya
47100 Puchong, Selangor

Please contact us at info@ or call +603-8076 2389 if you have any questions or doubts.